Trust Home / Incidents
Incidents
Transparency is part of our commitment to you. Two feeds are published here: platform-level incidents (Cernia infrastructure that affects every facility) and facility-specific incidents (issues unique to Cernia Health). Both update in near-real-time.
Cernia platform incidents
Cernia infrastructure events that affect this facility and every other facility on the Cernia FHIR platform.
Source: Cernia system status (Cernia Health, Inc.).
No active Cernia platform incidents
See the system status page for historical platform incidents.
Cernia Health incidents
Incidents unique to Cernia Health (configuration changes, integration outages, facility-managed services). Disclosed at the discretion of Cernia Health per their incident-response policy.
No active Cernia Health incidents
Contact support@cerniahealth.com to report a suspected facility-specific incident.
Why two sections? Even when you reach this trust portal under the Cernia Health brand, Cernia infrastructure events are surfaced separately and attributed to Cernia. A facility cannot hide a platform-wide incident behind its own brand — that boundary is enforced in code, in our STRIDE control review, and in the Wave-H white-label architecture.