Voice Agent
Answers routine calls, captures needs, books or reschedules simple appointments, routes work, and escalates complex cases to staff.
Healthcare operations platform
Build clinical operations on governed Fast Healthcare Interoperability Resources (FHIR) rails. Cernia gives healthcare teams one HIPAA-aligned operating layer for patient context, integrations, workflow automation, AI assistance, human review, and audit history.
Start with two ready workflows
Answers routine calls, captures needs, books or reschedules simple appointments, routes work, and escalates complex cases to staff.
Supports intake, scheduling, waitlists, calendar context, staff handoffs, manual review, and follow-up workflows.
One governed layer under every workflow, from ready workflows to custom operations.
FHIR-native records, integrations, devices, files, and partner signals become workflow-ready context.
AI can draft and organize work while people approve clinical decisions and sensitive actions.
HIPAA-aligned access, audit history, and role boundaries are built into the operating model.